Despatch Coordinator

Location : Ware, Herts SG12 Salary : £23.12 an hour Hours : Monday - Thursday (8-5), Friday (8-2:30) The Despatch Coordinator is responsible for overseeing and coordinating the despatch process, ensuring that goods are packaged, scheduled, and delivered accurately, on time, and in compliance with company standards and customer requirements. This role involves effective communication with internal departments, external suppliers, and customers to facilitate seamless despatch operations. Key Responsibilities : Coordinate and schedule daily despatch activities to meet delivery deadlines. Prepare and manage despatch schedules, ensuring efficient and timely transportation of goods. Verify and cross-check outgoing shipments against customer orders and documentation. Ensure all goods are appropriately labeled, packaged, and meet quality standards before despatch. Liaise with customers, carriers, and internal teams to confirm delivery requirements and address queries. Provide regular updates to stakeholders on delivery schedules, delays, or issues. Prepare and process all necessary shipping documents, including invoices, packing lists, and delivery notes. Ensure compliance with legal, safety, and regulatory requirements for domestic and international shipments. Work closely with warehouse staff to manage stock levels and allocate inventory for despatch. Monitor and report discrepancies or damage to inventory and shipments. Skills and Competencies: Good in/despatch experience Able to lift heavy items, this is a physical role Strong organizational and multitasking skills. Excellent communication and interpersonal skills, able to take direction and follow through with tasks Attention to detail and accuracy in order processing and documentation. Ability to work under pressure and meet tight deadlines. Problem-solving skills and ability to think proactively. Knowledge of logistics and transportation processes. Proficient in MS Office Suite (Word, Excel) and ERP/WMS software (e.g., SAP, Oracle, or similar systems) an advantage TPBN1_UKTJ