Assistant Shop Manager (RASM) - West Bromwich

West Bromwich Clearance Store and Surrounding Areas

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Hours:30 hours per week
Closing Date: 22 May 2026
Salary:£19,881 (£24,852 full time equivalent)
DBS Check:Basic
Looking for a role thats more than just a job?
At Birmingham Hospice , every item you sort, every customer you greet, and every hour you work helps fund specialist care for local families when they need it most.
As the UK Charity Shop of the Year 2024/25 , our shops are vibrant, welcoming spaces full of purpose - and you could be at the heart of them.
We're searching for a Relief Assistant Shop Manager to support our friendly retail teams, primarily at our brand-new West Bromwich shop and occasionally across Birmingham when needed. If youre positive, organised, and enjoy working with people, this could be your perfect next step.
Why Youll Love Working With Us
Our charity shops arent like ordinary retail - theyre lively community spaces powered by kindness, connection, and creativity. When you join our team, you become part of something truly meaningful.
Youll enjoy:
A supportive, friendly retail family who value what you bring
Opportunities to grow your skills and confidence
A generous benefits package , including enhanced annual leave and retail discounts
The feel-good factor of knowing your work directly supports local hospice care
Why Join Us?
At Birmingham Hospice, our charity shops are more than just retail spaces theyre community hubs powered by generosity, kindness, and purpose. Every donated item and every sale helps us provide specialist care to those who need it most.
As a Relief Assistant Shop Manager , youll be a key part of this mission, stepping in to support our shops across Birmingham when needed. Whether youre covering holidays or lending a hand during busy periods, your contribution will help keep our shops thriving.
What Youll Be Doing:
Supporting and stepping in for Shop Managers to keep daily operations running smoothly
Welcoming, leading and motivating volunteers
Helping maximise sales and donations so our shops thrive and meet our targets
Sorting, pricing and displaying pre-loved treasures
Delivering outstanding customer service to every donor and shopper
No previous charity shop experience? No problem well provide all the training you need. What matters most is your enthusiasm, reliability, and desire to make a difference .
What Youll Gain:
Generous benefits package including enhanced annual leave and retail discount schemes
The chance to develop new skills and grow your confidence
The satisfaction of knowing your work directly supports local families
A supportive, friendly team that values your contribution
Ready to Join a Team That Truly Matters? xwzovoh
Join Birmingham Hospice and help us turn second-hand treasures into first-class care.