Mobile Response Call Operator

BDS Recruitment are currently recruiting for a Mobile Response Call Operator to work with a well know housing association based in the Stockport Office, SK1. The Role: * To support residents and private clients with 24/7 support in the Stockport area. * You will be answering and triaging inbound calls from residents and service users who have activated an alarm call system as they feel that they require assistance. * You will triage these calls and determine which response you deem necessary whether it be dispatching the response team or contacting emergency services etc. * You will also work shifts which will include physically responding to the calls ( This is to purely provide reassurance, contact emergency services if need be, conduct welfare check on no response calls- NO PERSONAL CARE) This role would suit someone from a care or customer service background who is able to remain confident and calm whilst delivering a high standard of professionalism and reassurance. The role is to start immediately initially temp ongoing but with the very real possibility of becoming permanent for the right candidate. Hours; We are able to offer a range of hours from full time, part time and bank staff roles Please see the shift pattern below Early – 06:45-14:45 Late – 14:30-22:30 Night – 22:00-07:00 Pay Rate; Starting from £15.86ph PAYE- £20.50ph UMB NO PERSONAL CARE INVOLVED IN THIS ROLE You must be a driver - pool car available You must hold an enhanced DBS from the last 12 months/ on the update service Apply now for immediate consideration