Service Advisor

Job Title: Service Advisor Location: Brislington, Bristol Salary: £29,000 £30,000 Basic | OTE £34,000 Job Type: Permanent

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
This is an excellent opportunity for someone with previous motor trade experience who is passionate about delivering exceptional customer service within a fast-paced aftersales environment.
Key Responsibilities:
Acting as the main point of contact for customers while their vehicle is on site
Managing service walk-in enquiries and bookings
Liaising with workshop and parts departments to provide accurate updates and pricing
Booking vehicles in and carrying out vehicle handovers
Upselling additional work where appropriate and documenting findings
Ensuring all duties are completed in line with manufacturer and company standards
Requirements:
Previous experience as a Service Advisor within a main dealership environment
Knowledge xwzovoh of Kerridge, RTC, or eDynamix systems would be advantageous
Strong administration and communication skills
Ability to work in a customer-focused, fast-paced environment
Organised with excellent attention to detail
Passionate about delivering high levels of customer service