Parts Advisor

We are recruiting for an experienced Parts Sales Advisor to join a well-established commercial vehicle business in Northampton. This is an excellent opportunity for someone with proven knowledge of HGV truck and trailer parts who enjoys delivering outstanding customer service while working in a busy, customer-focused environment.

This role requires previous experience within the commercial vehicle parts industry. We are looking for someone who has worked in a similar Parts Sales Advisor position and has a strong understanding of HGV truck and trailer parts. Due to the technical nature of the role, candidates without relevant sector experience will not be considered.

The successful candidate will be responsible for managing incoming parts enquiries, serving trade counter customers, sourcing parts from suppliers, and supporting the branch in achieving sales and service targets.

• Professionally handle incoming telephone enquiries and convert them into parts sales.
• Serve trade counter customers, providing expert advice and excellent customer service.
• Source and purchase parts from suppliers while achieving the best possible pricing.
• Maintain appropriate stock levels and assist with inventory management.
• Work closely with the Branch Manager to achieve sales, margin and profitability targets.
<...