Administrator/Customer Support Assistant

An exciting opportunity has arisen for an Administrator / Customer Support Assistant to join a busy and growing organisation. This role is ideal for someone who enjoys a varied workload, has strong organisational skills, and is confident communicating with customers and colleagues alike. Working as part of a supportive team, you will be responsible for providing administrative support while ensuring customers receive a high standard of service. This is a fantastic opportunity for someone looking to develop their office-based career within a business that values progression and personal development. Key Responsibilities * Processing customer orders accurately and efficiently * Managing and maintaining customer information across online portals * Handling inbound telephone calls and assisting with customer enquiries * Providing general administrative support to the wider team * Coordinating with internal departments to ensure orders are processed smoothly * Updating records and maintaining accurate documentation * Assisting with additional office administration tasks as required Skills & Experience The successful candidate will have: * Previous experience in an administration and/or customer service role * Excellent communication and interpersonal skills * A professional and confident telephone manner * Strong organisational abilities and attention to detail * Good IT skills, including experience using Microsoft Office * The ability to work effectively both independently and as part of a team * A positive attitude and willingness to learn new skills What’s on Offer? * Competitive salary of £25,000 - £27,000 * Early finish every Friday * Immediate start available * Temporary to permanent opportunity * Friendly and supportive working environment * Career development opportunities within a growing business * Potential for hybrid working (1 day per week) once established in the role * Simple one-stage interview process