Fire & Security Service Engineer

Fire & Security Service Engineer

Join Mitie Fire & Security as a Fire & Security Service Engineer. You will maintain fire and security systems across client sites in the UK.

Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.

Responsibilities

• Maintain Fire & Security Systems in your assigned area.
• Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
• Plan and respond to routine and re-active call visits in your area.
• Maintain effective communication with customers when planning site visits.
• Maintain your stock levels with support from the Stores team.
• Attend training sessions as and when required.
• Attend Engineering team meetings as and when required.
• Identify any personal training and development needs to help you provide the best possible customer service.

Our Systems

• Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
• Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
• CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
• Access Control: Paxton, PAC, Salto

What We’re Seeking

• A technical background in the electrical / electronic industry.
• Good all-round knowledge of Fire and Security Systems.
• Experience of front-line customer contact preferred.
• Excellent organisational skills.
• A professional and presentable demeanor, always.
• An ability to deliver exceptional customer service.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments, please let us know by emailing at [email address].