Depot Manager JBLE1_NI

THE SCANIA DEALER FOR NORTHERN IRELAND REQUIRES THE FOLLOWING: DEPOT MANAGER (Ref DM/26/09) Based in the Omagh depot the post holder will be required to lead a multi-disciplined team and will be responsible for the effective and efficient management of all aspects of the Companys aftersales operations at this site. The post holder will: Deliver outstanding customer service. Achieve Business Plan objectives measured through Key Performance Indicators (KPIs) within financial constraints. Be responsible for the maintenance of Scanias Dealer Operating Standards. Conduct day-to-day personnel management. Ensure the site remains Health & Safety compliant. Provide feedback, coaching and practical leadership. Build and develop close working relationships with customers. Essential criteria include: GCSE Mathematics & English Language (or equivalent) at grade C or above. A full clean driving licence. Experience in a managerial post. Firm understanding of the key aspects of delivering outstanding customer service. Excellent communication, interpersonal and organisational skills. Desirable criteria include: Technical knowledge and experience. Experience within a dealership environment. Experience of using Autoline software. We reserve the right to enhance the above criteria in the event of an unprecedented response. ROAD TRUCKS LTD IS AN EQUAL OPPORTUNITIES EMPLOYER

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