Service Design and Asset Manager - DV Clearance Needed

Job Description \n *CURRENT, ACTIVE DV CLEARANCE IS ESSNENTIAL FOR THIS ROLE* \n A UK defence organisation is looking for an experienced Service Design and Asset Manager to join its Technology Operations function. The organisation runs a large and complex technology estate, combining modern platforms with long-standing Legacy systems, and is working through a significant programme of digital change. \n You will make sure new and changed services are properly designed and ready for live support, and give the organisation a clear, accurate view of the technology it owns. \n What you'll be doing \n \n Designing new and changed IT services, including support models, service levels and service catalogue entries \n Setting operational readiness criteria and managing the acceptance of services into live support \n Working with architects, project teams and strategic suppliers to make sure services can be supported from day one \n Owning the hardware and software asset life cycle, from procurement through to secure disposal \n Building and improving the asset register and CMDB so that data can be trusted and used for decisions \n Managing software licence compliance, audit readiness and renewals across major enterprise vendors \n Tracking end-of-life technology and using that insight to inform technical debt and investment planning \n Maintaining control and accountability of assets across different security classifications \n Reporting on asset and service design performance to senior stakeholders \n \n What we're looking for \n \n Substantial IT service management experience in a large, complex environment \n A strong track record in service design, service transition or both \n Hands-on experience of IT asset management, including hardware, software licensing and CMDB \n Experience of ITSM tooling such as ServiceNow or similar \n Good supplier and contract management experience \n The confidence to bring order to a complex estate and influence stakeholders at all levels \n ITIL v4 Foundation as a minimum \n \n Desirable \n \n Higher-level ITIL v4 or an IT asset management qualification such as CSAM \n Experience in MOD, defence or central government \n Experience of managing assets in secure or classified environments \n \n Candidates must hold current DV clearance.