Junior E-commerce Cyber Assistant

A growing e-commerce business in the East Midlands is seeking a proactive and tech-savvy individual to join their team as a Junior E-commerce Cyber Security Assistant.
This entry-level role is ideal for someone looking to start a career in cyber security and IT within a fast-paced online retail environment, supporting the protection of customer data, online platforms, and digital systems.
KEY DUTIES
* Provide first-line IT support for internal users across e-commerce platforms, order systems, and office technology
* Assist with monitoring website and platform security, identifying suspicious activity such as unauthorised access attempts or unusual traffic patterns
* Support the protection of customer data and payment systems, ensuring adherence to data security standards
* Help maintain secure user access to key systems
* Assist with vulnerability checks on websites, plugins, and integrations, escalating any risks to senior team members
* Support routine updates and patching of system
* Log and document all IT support and security-related issues in line with internal processes
* Assist in responding to basic cyber incidents, such as phishing emails or compromised accounts
* Contribute to improving cyber-awareness across the business by supporting basic staff guidance and best practices
Candidate Requirements
* Strong interest in cyber security, IT systems, and online business environments
* Basic understanding of e-commerce platforms or websites (training will be provided)
* Good problem-solving skills with attention to detail
* Clear communication skills
* Awareness of online risks such as phishing, malware, and data breaches (ideal)
* Ability to prioritise tasks in a fast-moving environment