Technical Account Manager
About the role
Technical Account Manager (FTC)– Food Manufacturing
Are you ready for a 12 month adventure with one of the most dynamic food manufacturing businesses around?
If you value a highly collaborative, culturally diverse environment and thrive on developing high-performing teams, building strong customer relationships, managing key suppliers and working within a state-of-the-art manufacturing environment, we’d love to hear from you.
The Company
This opportunity exists within one of the most advanced food manufacturing facilities in Europe with ambitious expansion plans. We are now looking for a Technical Account Manager to join the Technical Team on a 12 month fixed-term contract in Greater Manchester. This is a fully site-based role in a fast-paced, modern manufacturing operation with strong environmental credentials.
About the role of Technical Account Manager
* Managing a small team, responsible for technical issues resolution, product delivery / new launches and maintaining customer satisfaction.
* Overseeing food safety, and regulatory compliance, whilst managing the implementation of the BRC Global Standard and preparing for audits.
* Integrating & Monitoring supplier approval systems, compliance and risk management tools.
* Championing continuous improvement initiatives
* Authoring and review of technical documentation
* Carrying out and managing the internal audit program and investigating deviations from specification, including proactively reducing customer complaints
* Key contact for NPD, working alongside the team to ensure successful launches.
* Quality Culture Lead – delivering workshops with site employees
* Supporting with implementation of new projects, i.e. ERP
About You
* Food Science/Food-related Degree (or equivalent) would be highly desirable
* Relevant, recent experience in a Food Manufacturing environment in a Technical / Quality role with customer interface
* Excellent technical knowledge regarding policies, laws, standards and industry-specific regulatory requirements.
* Confident using technical systems and software related to compliance.
* Demonstrates high ethical standards and integrity.
* Collaborative and approachable
And finally …
Technical is the backbone of any food factory. This is a great opportunity to gain expertise in a state-of-the-art factory, supporting the Technical team through a 12 month period of maternity leave.
* Brand new, high-tech work environment, newly built, modern, state of the art automated machinery and clean facilities
* Rapidly growing, subsidiary of a very successful food business
* Excellent staff perks and discount
* Strong sustainability values; an environmentally conscious food business
* Salary up to £50k
Applicants must have full eligibility to live and work in the UK covering at least the 12 month period
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