homeless prevention officer

Location: west midlands
Contract: 8-month contract
Hours: Monday to Friday
Working Pattern: Hybrid
About the Role
We are seeking an experienced professional to join a Council's Housing Services team on an initial 8-month contract.
This is an opportunity to make a meaningful difference by supporting individuals and households who are homeless or at risk of homelessness.
Key Responsibilities
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Housing Assessments
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Personal Housing Plans
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Early Intervention
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Financial Assistance
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Case Management
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Safeguarding:
About You
We are looking for someone who is customer-focused, resilient and confident supporting people experiencing housing difficulties.
You will ideally have:
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Strong communication and active listening skills, with the ability to engage effectively with customers from a range of backgrounds.
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Excellent problem-solving, negotiation and mediation skills.
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The ability to motivate and coach customers, encouraging positive engagement and practical action.
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Experience managing a caseload, maintaining accurate records and working to deadlines.
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The ability to work collaboratively with internal teams and external partner organisations.
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An understanding of safeguarding, confidentiality and the challenges faced by people at risk of homelessness.
Interested? Please get in touch to discuss the opportunity further