Road Freight Operator

Job Title: Road Freight Operator Location: Hounslow, Middlesex (commutable from Heston, Osterley, Isleworth, Feltham, Southall) Salary: £35,000 - £38,000 DOE Including Bonus Hours: Full-time, Monday–Friday + occasional weekend on-call rota About the Role We're looking for an experienced Road Freight Operator to join a busy logistics operation, coordinating road freight movements for imports, exports, cross trade, and domestic shipments. You'll be the key link between suppliers, hauliers, and internal teams — keeping goods moving on time, on budget, and fully compliant. What You'll Be Doing * Planning, booking, and managing road freight transport (inbound and outbound) * Liaising with hauliers and freight forwarders to agree rates and schedules * Monitoring shipments and resolving delivery delays proactively * Preparing accurate transport documentation (CMRs, delivery notes, consignment/customs docs) * Providing transport partners with clear collection and delivery instructions * Supporting customs processes for import/export * Monitoring KPIs and reporting on operational performance * Acting as main point of contact between suppliers, warehouses, and internal teams * Maintaining accurate records on the operational platform * Participating in an on-call weekend rota What We're Looking For * Previous experience in logistics, transport coordination, or supply chain operations * Solid understanding of road freight and customs processes * Experience with purchase order systems and ERP software * Strong attention to detail and time-management skills * Confident communicator, comfortable negotiating with suppliers and hauliers * Familiarity with UK/EU customs and road transport regulations (desirable) * Experience with CargoWise and/or Lima (desirable) * GCSEs including Maths and English (or equivalent) Apply Now and someone within the Freight Team will be in touch within 24 hours to discuss next steps