Trainee Trace Investigator

Are you an inquisitive person with good problem solving skills and confident using IT? If so, we have an excellent opportunity to join our friendly team based in Selsey (6 miles south of Chichester).

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Target Professional Services help Pension companies and financial organisations to locate people and connect them to their pension or savings.
An exciting opportunity has arisen in our Trace team. We are looking for someone with an inquisitive mind, who loves a challenge and enjoys problem solving. Full training will be given.
Your day to day activities will include:
Using cutting edge desktop and trace technology, you will be instrumental in locating missing members and reuniting them with their pension schemes and investments
You will be responsible for updating member details in our database and managing your workload to ensure that we deliver projects on time
Make outbound phone calls to verify members
Answer inbound phone calls when required
Respond to member portal
Conduct mortality and trace investigations
Adhere to UK GDPR and Data Protection legislation
Maintain a strict confidentiality on all company business
Provide support as required throughout the company
Benefits of working here:
Starting salary £25,354
Hours (36.15) MondayFriday between 9am5pm
Contract: Permanent
Location: Selsey, West Sussex
Target is an Employee Ownership Trust you will become a beneficiary after 12 months employment
Annual bonus (subject to business performance)
Supportive and friendly team to help you develop in the role
50% contribution towards nursery fees at the Pink Cottage
25% gym discount at Thrive gym
WPA healthcare
Auto enrolment pension
Growing business with opportunity for career progression
Two Company paid volunteer days per year
Employee Assistance Program
Perkbox employee discount scheme
Company paid social events throughout the year
Birthday, work anniversary and Christmas gift vouchers
What are we looking for?
Someone who is highly motivated and eager to learn.
An enquiring mind, someone who thinks outside the box!
Excellent attention to detail and accuracy.
Good IT skills.
Self-motivation, resilience, and driven to exceed performance targets.
Excellent communication skills with customers, leaders and peers.
Great team player with a positive attitude.
Commitment to Target Professional Services core values.
Ability to work under pressure in a fast-paced environment.
A bit about Target Professional Services
Target Professional Services are market leading global tracing and data verification specialists. We have provided innovative services to the pension and finance sector for 35 years. We became an Employee Ownership Trust (EOT) in 2022.
Our Vision: "Everyone connected to their pensions and savings. Securely, confidently, globally"
Our Mission: "By applying a unique blend of technology and customer focus, we provide agile solutions that deliver accurate data to the pensions and savings sector globally"
Our company values: Respect, Passion, Integrity and Innovation underpin everything we do. Target Professional Services are market leading global tracing and data verification specialists. xwzovoh We have been providing innovation and solutions to professional clients for over 35 years.