About the role
JetBrains in the United Kingdom is seeking a remote Support Engineer for TeamCity to act as a crucial link between global engineering teams and product developers. You will own incoming technical issues, diagnose root causes, and provide working resolutions or clear escalations, working American-timezone hours to support our global community.
Day to day, you will identify whether issues stem from the product, infrastructure, or third-party integrations, provide workarounds, submit bug reports,
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