Service Designer

Service Designer
Location: London / Remote (United Kingdom)

Duration: 6 months +

Candidates must be UK Nationals with at least 5 years UK residency and either hold active SC Clearance or be eligible to obtain SC/BPSS clearance.

Our Client is hiring for a reputed client to help shape how the department manages content more effectively. If you enjoy turning complex challenges into clear journeys, practical services, and stakeholder-aligned outcomes, this is a great opportunity to make a tangible impact-working remotely with no mandatory onsite requirement.

What you'll be doing:
* Support a programme of work focused on better managing content management across the department
* Design and improve service experiences within a transformation environment
* Engage with stakeholders to understand needs, align priorities, and communicate design decisions clearly
* Bring service design thinking to complex problems, helping teams move from insight to actionable improvements
* Contribute practical AI knowledge and/or experience to inform how services could be enhanced

What you'll bring:
* Service design experience with a strong grounding in service-thinking and user-centred outcomes
* Strong communication skills and confidence managing stakeholders across different groups
* Ability to work effectively in complex transformation environments
* UK National status, with a minimum of 5 years UK residency
* AI knowledge and/or practical experience

If you're excited by the opportunity to improve content management through thoughtful service design, apply now and share a brief overview of your service design experience.

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