ILR Programme Administrator

ILR Programme Administrator up to £30k Permanent Full Time, 37.5 hours per week, flexible on starting/finishing - 25 days holiday, 2 days a year volunteering for a charity of your choice, support, induction, CPD opportunities Birkenhead, 2 days a week in the office, rest from home or office Are you an experienced ILR or apprenticeship programme administrator looking for your next opportunity within a growing and innovative training provider? Do you thrive in a fast-paced environment where compliance, learner experience and operational excellence genuinely matter? Due to continued growth across Care, Data and AI apprenticeship programmes, our client is looking to appoint a highly organised and detail-focused Programme & Onboarding Coordinator to support learner onboarding, compliance and programme administration activities across the business. This is a pivotal role within the organisation, supporting Skills Coaches and operational teams to ensure learners are enrolled accurately, compliantly and experience a seamless transition into learning. Reporting to the Head of Learner Experience you will play a key role in managing the end-to-end onboarding process for apprentices, ensuring all learner records, funding documentation and ILR-related data are accurate, audit-ready and processed efficiently. This role would particularly suit someone with previous experience in: * ILR administration, Apprenticeship onboarding, Funding compliance * Learner enrolment, Training provider administration * Apprenticeship programme coordination Key Responsibilities Learner Onboarding & Administration * Coordinate end-to-end onboarding of apprenticeship learners * Act as the main point of contact for onboarding queries from learners, employers and internal teams * Schedule enrolment activities and ensure onboarding milestones are achieved * Maintain learner onboarding trackers and documentation Compliance & Funding * Complete learner eligibility and compliance checks in line with DfE funding rules * Ensure all enrolment documentation is accurate and fully completed including: * Training Plans * Apprenticeship Agreements * Eligibility evidence * Employer contribution documentation * Support audit readiness and compliance assurance activities ILR & Systems Management * Accurately update learner records across Bud and ILR-related systems * Ensure learner data is complete, consistent and audit compliant * Track onboarding progress and proactively flag delays or risks * Support operational reporting requirements Programme Registration & Certification * Coordinate awarding organisation registrations and certification processes * Ensure timely and accurate submissions Cross-Team Coordination * Work closely with: * Skills Coaches * Compliance & Funding teams * Employer Engagement / BD teams * Programme Managers * Support smooth transition from onboarding into active learning delivery Essential Experience * Experience working within apprenticeships, funded training or further education, Strong understanding of DfE funding rules and compliance * Experience using learner management systems such as Bud, Previous experience supporting ILR processes and/or audit preparation Skills & Attributes * Highly organised with exceptional attention to detail, Strong administrative and data management skills, Able to manage multiple priorities and deadlines effectively, Confident communicator with a professional and learner-focused approach, Proactive, solutions-focused and adaptable, Comfortable working within a growing organisation Our client is entering an exciting period of expansion across Care, Data and AI programmes, making this an excellent opportunity to join a forward-thinking organisation where your contribution will genuinely make an impact. You’ll be joining a collaborative team committed to: ✅ Outstanding learner experiences ✅ Strong funding and compliance standards ✅ Operational excellence ✅ Sustainable growth and innovation If you are passionate about learner onboarding, ILR accuracy and apprenticeship compliance — and enjoy being at the heart of programme operations — we would love to hear from you. To apply please send your cv to Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process, giving you the best chance of success