Senior Claims Manager

We’re exclusively partnering with a growing, forward-thinking insurance brokerage that is looking for an experienced Senior Claims Manager to take full control of their claims function. If you’re ready to step into a role where your decisions genuinely matter — keep reading. Why This Role Stands Out * Full ownership of the claims function * Leadership responsibility across Commercial, Agricultural & Personal Lines * Genuine influence over processes and service standards * A business that values expertise and initiative * Clear opportunity for progression You’ll manage the entire claims lifecycle — from first notification through to settlement, ensuring claims are handled efficiently, accurately, and with exceptional client care. What You’ll Be Doing * Overseeing all claims across Commercial, Agricultural & Personal Lines * Acting as the key point of contact for clients, insurers, and loss adjusters * Driving claims forward and proactively chasing outstanding settlements * Supervising and supporting Claims Handlers * Reviewing claims for compliance, accuracy, and best outcomes * Improving processes to increase efficiency and service quality * Resolving complex cases and negotiating satisfactory settlements * Ensuring payments are processed promptly and correctly What We’re Looking For * 5+ years’ experience within a Claims role * 2+ years in a Senior or supervisory capacity * Strong leadership and decision-making ability * Excellent organisational and problem-solving skills * Confident communicator with insurers and stakeholders * Acturis experience (highly desirable) * High attention to detail and ability to manage multiple priorities What’s On Offer * £30,000 – £35,000 per annum (depending on experience) * 25 days holiday + bank holidays (increasing with service) * Company Pension * Company Health Plan (after 1 year) * Ongoing training & career progression * Free parking Ready to step into a role where you’ll truly lead the claims function? Apply today for a confidential discussion. We’re shortlisting immediately — don’t miss out