About the role
Dynamics 365 Sales CRM Solution Architect / Tech Lead
Location: London (Hybrid - 3 days onsite)
Rate: £60-£86 per hour
Contract: 6-12 Months (Extension Likely)
Start: ASAP
Clearance: Must be eligible for FADV clearance (5 years employment references, 5 years UK address history, DBS and educational certificates)
The Opportunity
We're supporting a major global financial services organisation on a large-scale CRM transformation programme and are seeking an experienced Dynamics 365 Sales CRM Solution Architect / Technical Lead.
This is a hands-on architecture role requiring a strong blend of Dynamics 365 Sales, Power Platform, and Azure Integration expertise. You'll provide technical leadership whilst remaining close to design, development, and delivery activities. The client is looking for someone with deep Dynamics experience across enterprise-scale implementations and stakeholder-facing environments.
Key Responsibilities
Lead the architecture and design of Dynamics 365 Sales CRM solutions.
Drive delivery across Dynamics 365, Dataverse, Power Platform, and Azure services.
Design scalable, secure, and high-performing CRM platforms.
Work closely with business stakeholders to define requirements and solution roadmaps.
Lead integration design using Azure Functions, Logic Apps, Service Bus, and REST APIs.
Establish development standards, governance, and best practices.
Support application lifecycle management, deployment approaches, and release governance.
Provide technical leadership to developers, analysts, and project stakeholders.
Essential Experience
Extensive experience delivering Dynamics 365 Sales CRM solutions.
Strong Solution Architecture and Technical Lead experience.
Deep knowledge of:
Dynamics 365 Sales
Dataverse
Power Platform
Power Apps (Model-Driven Apps)
Power Automate
Customer Insights
Sales Accelerator
Strong hands-on development capability including:
C#
.NET
JavaScript
Plugins
Custom Workflow Activities
REST APIs
Experience designing enterprise integrations using:
Azure Functions
Logic Apps
Service Bus
Azure Data Factory
Azure Key Vault
Strong stakeholder management and communication skills.
Experience working within Agile delivery environments.
Highly Desirable
Banking, financial services, insurance, or regulated industry experience.
Dynamics 365 Customer Insights experience.
Azure DevOps and CI/CD experience.
Microsoft Dynamics and Power Platform certifications.
Experience leading offshore or distributed development teams.
What We're Looking For
This role would suit a senior consultant who has successfully delivered multiple Dynamics 365 Sales implementations and enjoys operating across architecture, stakeholder engagement, technical design, and hands-on development.
You'll be comfortable leading solution discussions with senior business stakeholders while also providing technical direction across Dynamics 365, Power Platform, Dataverse, and Azure integration services.
Interested? Apply now with your latest CV for immediate consideration
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