Despatch Manager - (Backshift)

Due to significant growth our client is currently recruiting a Despatch Manager (Backshift) who will be responsible for overseeing all outbound logistics operations within a very busy food production environment.

Responsibilities

Lead and manage the daily despatch operations, ensuring efficient and accurate order picking, packing, and loading

Coordinate all outbound shipments to meet customer delivery schedules

Monitor KPIs such as OTIF, picking accuracy, and vehicle turnaround times

Ensure effective scheduling of despatch staff to meet demand

Ensure full compliance with food safety standards (e.g., HACCP, BRCGS, Food Hygiene Regulations)

Maintain traceability and accurate documentation for all goods dispatched

Liaise with production, planning, and transport teams to coordinate smooth dispatch operations

Manage Warehouse Management Systems (WMS) and ERP systems

Experience & Skills

Proven experience in a Despatch, Warehouse, or Logistics Manager role within the food or FMCG

Strong understanding of food safety standards (BRC, HACCP, etc.)

Experience of working in a fast-paced, high-volume environment

Strong leadership and people management skills

Excellent organisational and planning abilities

High attention to detail and accuracy

Ability to work under pressure and meet tight deadlines

Strong communicati...