Cafe Supervisor

Café Supervisor

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??Salary: £16.03 per hour

We also offer:
?? 25 days annual leave (plus bank holidays) and a discretionary Christmas closure ?? Benefits platform with discounts on retail, dining and days out ?? Salary sacrifice schemes for gym, bicycles and nursery/childcare ?? Enhanced maternity and paternity pay ?? Access to a free Employee Assistance Scheme for support inside and outside of work

??Location: One position based at Walthamstow Wetlands (N17 9NH), one based at Grosvenor Square ( W1K 2DA)

Role & Responsibilities
As our Café Supervisor, youll support the Café Operations Manager with the day-to-day management of the Cafés, whilst leading a small team and working closely with our Catering & Events Duty Managers to deliver our day-time Catering requirements. This is a great opportunity for a Team Leader or Supervisor wanting to take their first steps towards management. Training to take on more responsibilities and skills will be both provided and encouraged.

Responsibilities will include:
Managing the day-to-day operations of the café, taking on Café Assistant responsibilities as required
To lead, train and support with development of the Café Assistants
To ensure correct setup and food preparations are completed each day
To manage ordering and complete stocktakes, taking ownership of stock rotation
To work alongside the Events team to deliver and coordinate hospitality
To ensure an excellent visitor experience within a supportive team, including support with site operations
Logging of all food hygiene paperwork including daily checklists and records, and potentially being the first point of contact for Environmental Health Officers
To report any maintenance issues and logging with the appropriate lead
To support the Café Operations Manager with staffing rotas, flagging ad-hoc absences or staffing issues
To help maintain the sites high level of customer service and online reviews
To work with the Café Operations Manager to develop new menu ideas
Site key holder & first aider (including opening/closing site)

Please see job description for full responsibilities and person specification.

Our ideal Café Supervisor
Proven experience in a Café or Catering role at Team Leader level or above
Operational knowledge of ordering and stock rotation
Skilled Barista with experience in a fast-paced environment
Demonstrable knowledge of food hygiene & health and safety legislation
Ability to use initiative and manage projects simultaneously

?? Closing Date : 9am 15th June 2026

?? Interviews: likely to take place week commencing 15th June, but interviews may be scheduled before the closing date for particularly strong candidates. This vacancy may close early as a result.

Does this sound like you? Wed love to hear from you!

Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. xwzovoh In order to achieve our goal of engaging everyone in protecting Londons wildlife for the future, we know that our staff team needs to better reflect and represent all of Londons communities. Read more about London Wildlife Trusts commitment to Equality, Diversity and Inclusion on our website . We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trusts commitment to Safeguarding on our website .