Lettings Portfolio Manager

Residential Lettings & Property ManagerMayfair, London | 45,000-55,000 + performance-related bonus | Permanent, full timeAn exceptional opportunity for an experienced London residential Lettings professional to take full ownership of a portfolio of 23 luxury apartments in Mayfair, which is a private branded-residences offering for global executives and senior leaders relocating to London.This is a genuine ownership role for someone who takes pride in knowing their properties and tenants exceptionally well, and who understands that service quality is paramount when serving a prime residential clientele.The OpportunityYou will manage the residential lettings and tenancy management operation from end to end, from marketing and letting apartments through to tenant relationships, renewals, inspections and apartment-level maintenance. You will be the principal point of contact for tenants, working closely with AFCG's asset management and commercial property teams.This is not a high-volume estate agency role. It is a small, high-value, single-building portfolio, and you will be expected to operate as its owner from an operational perspective. AFCG's commercial property team manages the wider building (communal areas, M&E, security, plant, major works, service charges and building safety), freeing you to focus entirely on letting and managing exceptional residences and delivering outstanding tenant service.The PropertyThe property is a distinguished period building in the heart of Mayfair, offering 23 exclusively appointed residences (Types A to C, 800 to 1,200 sq ft) finished with herringbone timber floors, bespoke designer kitchens and brushed brass fittings. Marketed as Mayfair Living by Viridian, the building targets C suite relocations, financial and legal leaders, and international executives on 3 to 12 month corporate stays. It sits two minutes' walk from Bond Street station (Elizabeth, Jubilee and Central lines), with Heathrow 28 minutes and the City of London 18 minutes away.Residents benefit from on-site concierge, weekly housekeeping, 24-hour guest services and a dedicated corporate reservations team, the standard of service this role will be central to upholding.Key ResponsibilitiesManaging the letting of vacant apartments, including marketing and coordinating viewingsManaging tenant enquiries and relationships as principal point of contactNegotiating rents and tenancy termsCoordinating referencing, Right to Rent checks and tenancy documentationManaging tenancy renewals and re-lettingsMonitoring rent collection and arrearsCoordinating check-ins, inventories and check-outsInspecting apartments and coordinating apartment-level maintenanceManaging external contractors and suppliersMonitoring occupancy, rental income and void periodsAdvising on market rents and rental strategyMaintaining accurate tenancy and compliance recordsProviding regular portfolio reports to senior managementBuilding relationships with London's leading prime residential letting agentsCandidate ProfileIdeally bring 3 to 5 years experience in London residential lettings or property management, preferably within the prime or super-prime market, together with the following attributes:Commercially minded, with a strong grasp of rental strategy and portfolio performanceHighly organised, with excellent attention to detailHighly motivated and performance drivenConducts themselves with honesty and integrity at all timesComfortable operating with autonomy and taking full ownership of a portfolioCompensation & What's on offerSalary of 45,000 to 55,000 per annum, plus performance-related bonusGenuine ownership of a single, high-value, 23-unit prime Mayfair portfolioClose working relationship with AFCG's asset management and commercial property teamsA collaborative, high-standards environment focused on service quality over volume