Temporary Call Centre Team Leader
Swindon, South West England; England
Posted 1 day ago
About the role
Digital Enablement Lead An international technology organisation is looking for an experienced Digital Enablement Lead to increase engagement with its commercial platforms across internal teams and an extensive partner network.
This is a high-impact opportunity for someone who can turn digital investment into measurable changes in how people work. You will help users incorporate digital tools into their day-to-day activities, improving efficiency and supporting commercial growth.
Working with product, commercial and regional stakeholders, you will translate platform functionality into practical programmes that demonstrate value and encourage continued use. Engagement data and user insight will help you identify barriers, focus support and measure results.
This is not a technical implementation or conventional sales training position. The emphasis is on helping people embrace technology and ensuring the organisation achieves meaningful value from its digital platforms.
Planning communications and campaigns that encourage continued participation.
Analysing engagement data and targeting support where it will have the greatest impact.
Working with leaders in different markets to address local adoption challenges.
Supporting the transition towards more efficient digital ways of working.
Strengthening digital skills and confidence across the business.
Skills and Experience You will be a credible and influential professional who can engage senior leaders, commercial teams and external partners.
Substantial experience in digital adoption, platform enablement, business change or commercial transformation.
Confidence using data to identify issues, prioritise activity and evaluate results.
Stronger and more consistent engagement with commercial platforms.
Increased use of digital routes by employees and partners.
This is a hybrid position based in the Thames Valley. Regular attendance at the organisations principal office and occasional travel to other UK locations will be required.
About the organisation The employer is an established international technology organisation with a substantial partner-led business. This role offers the opportunity to influence digital adoption across multiple markets and shape how commercial teams and partners engage with technology.
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