Payroll Team Lead

Payroll Team Leader 📍 Brentwood (Hybrid – 2 days office) 💰 £44,000 + Discretionary Bonus Contract: Permanent The Role A leadership role within a payroll bureau environment, responsible for managing a team and overseeing the delivery of payroll services to a portfolio of clients. You’ll act as the key escalation point while ensuring accuracy, compliance, and high service standards. Key Responsibilities * Oversee payroll delivery for a portfolio of clients, ensuring deadlines are met * Supervise and manage a team, driving performance and development * Act as escalation point for technical and client issues * Ensure compliance with payroll legislation and internal procedures * Monitor KPIs, profitability, and service quality * Review and approve pension auto-enrolment setups * Maintain up-to-date knowledge of payroll legislation and best practices * Support client relationship management and service delivery * Review team output and set clear performance objectives The Ideal Candidate * Strong end-to-end UK payroll experience * Experience supervising or managing a payroll team * Background in high-volume or multi-frequency payroll environments * Good knowledge of payroll legislation and workplace pensions * Strong Excel and analytical skills * Excellent communication and stakeholder management skills * Detail-oriented with strong organisational ability Interested? Apply today! 🌟 JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us