Field Service Engineer

Field Service Engineer

BUILT TO CONNECT

At Astec, we believe in the power of connection and the importance of building long‑lasting relationships with our employees, customers and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and wellbeing, so you can be your best at work and at home.

Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative solutions that create value for our customers. As our industry evolves, we are using new technology and data like never before.

We’re looking for creative problem solvers to build the future with us. Connect with us today and build your career at Astec.

About the role

LOCATION: Astec Europe – Omagh

ABOUT THE POSITION

Reporting to the Technical Support Leader, you will be working within a high energy and skilled team locally, backed by our North American team filled with a heritage of experience from the Astec brands. This exciting role will be based out of our Omagh site. The role will have a healthy amount of travel activities along with some factory-based activities. Travel activities will include set up, commissioning, training and problem solving around our mobile crushing and screening machines. Factory-based activities will include supporting our new product development team, assisting with the development and delivery of product technical training, and assisting our customers with technical solutions to problems.

Deliverables & Responsibilities

• Installation, commissioning, maintenance, and repairs of mobile crushing & screening machinery.

• Deliver on‑site training on the operation and maintenance of crushers and screens.

• Reporting issues and potential problems back to our engineering team to help drive product improvements and prevent future problems.

• Provide occasional technical support to customers worldwide.

• Support our technical team to find solutions to customer issues.

• Support our technical team to develop and deliver product training.

• Support the testing and validation of our new products.

• Assist our engineers to develop preventative maintenance programs.

• Assist our sales and marketing teams with digital media for our machines working.

• Assist our sales and marketing teams to set up our equipment at trade shows.

• Support all Health and Safety Policies and Regulations, always ensuring safe working practices.

Our Culture and Values

Employees that become part of Astec embody the values below throughout their work.

• Continuous devotion to meeting the needs of our customers

• Honesty and integrity in all aspects of business

• Respect for all individuals

• Preserving entrepreneurial spirit and innovation

• Safety, quality and productivity as means to ensure success

WORK ENVIRONMENT

Office

While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manufacturing Environment

Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER

As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status or any other characteristic protected by law or executive order.

About the company

Since 1985, Telestack has transformed from a small engineering firm into a global leader in mobile bulk material handling solutions by successfully exploring gaps in the market and offering bespoke engineered solutions to meet the needs of their customers. The respected company have built a leading portfolio of mobile bulk material handling equipment and now offer the widest range of mobile conveyors in the international marketplace. Offering Ship loaders, Ship Unloaders, Hopper Feeders, Truck Unloaders, Bulk Reception Feeders, Stockpiling Conveyors, Link Conveyors and Telescopic Stackers, Telestack have thousands of custom‑designed global installations in a range of applications.

Required Criteria

• Experienced, proactive and courageous attitude towards Safety.
• Broad working experience around the setup and repair of plant machinery.
• Excellent mechanical, electrical & hydraulic skills.
• Excellent problem‑solving skills.
• Excellent attitude towards customer focus.
• Strong English verbal and written communication skills.
• Be computer literate in the usual range of Microsoft products.
• Able to work effectively with a range of diversified cultures.
• Available and dedicated to travel regularly.

Desired Criteria

• Experience working around the Crushing and Screening industry.
• Experience around the applications of crushing, screening, and material processing.
• Recognised qualification relating to mechanical or electrical engineering.
• Manufacturing / fabrication skills & experience.

Skills you'll need