Student Administration Senior Manager (Enrolment and Records)

View All VacanciesStudent Administration (Central)Location Egham Salary 49,979 per annum - including London Allowance This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role. Post Type Full Time Hours per Week 35 Weeks per Year 52 Closing Date 23.59 hours BST on Wednesday 19 August 2026 Reference 0726-250 Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.Full-Time, Permanent.Applications are invited for the post of Student Administration Senior Manager – Enrolment and Records.The Directorate of Student Administration is responsible for delivering the core administrative functions to support the student lifecycle and is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience.Reporting to the Associate Director - Student Records and Data, the Enrolment and Records Senior Manager leads the Enrolment and Records Team and is responsible for the management of the University enrolment and records processes including:Managing the University Enrolment OperationManaging the maintenance of Student Study RecordsOverseeing the Tuition Fee Billing processOverseeing Student Visa Monitoring and Reporting for sponsored studentsOverseeing centralised attendance collection and attendance and engagement monitoring processesThe Enrolment and Records Senior Manager works closely with colleagues across the University to foster a relationship of knowledge, trust and understanding between service areas and work collaboratively to improve the services in support of all students and staff at the University.This is an exciting time to join the Directorate as we undertake a major project to replace our Student Record System and transform our operating model for Student Study Services. This project is central to our commitment to delivering a modern, efficient, and student-focused experience.We are looking for an experienced Higher Education professional with knowledge of the student life cycle and student records management. Candidates should be dedicated to providing outstanding support to students and staff and have an ability to work in a busy and pressurised environment.In return we offer a highly competitive rewards and benefits package including:Generous annual leave entitlement Training and Development opportunitiesPension Scheme with generous employer contribution Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. Free parking The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. For an informal discussion about the post, please contact Caroline Beck, at caroline.beck@rhul.ac.uk.For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.ukPlease quote the reference: 0726-250Closing Date: 23:59, 19 August 2026Interview Date: To Be ConfirmedThe university has adopted hybrid working for some roles therefore some remote working may be possible for this role.Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.