Resident Liaison Officer

Resident Liaison Officer Location: Sheffield Contract: Temporary Rate: £21.41 per hour The Role We are looking for an experienced Resident Liaison Officer to support residents throughout housing maintenance and refurbishment works in Sheffield. Key Responsibilities * Act as the main point of contact for residents throughout works. * Keep residents informed about upcoming works, access requirements and timescales. * Arrange appointments and manage resident access. * Deal with queries, concerns and complaints professionally. * Liaise with contractors, site teams and housing management. * Carry out resident visits and provide regular updates. * Maintain accurate records and ensure resident issues are followed up. Requirements * Previous experience as a Resident Liaison Officer or similar role. * Experience within social housing, repairs, maintenance or refurbishment. * Strong communication and customer service skills. * Confident dealing with residents and contractors. * Good organisational and administration skills. Package * £21.41 per hour * Temporary position * Sheffield * Immediate/ongoing opportunity