HR & Office Manager

HR & Office Manager 📍 Multi-site | Hybrid Working Available 💷 From £40,000 per year + excellent benefits 🕒 Full-time Help Shape the Future of a Growing, People-Focused Firm We’re looking for an experienced and proactive HR & Office Manager to play a central role in keeping our clients' business running smoothly, professionally and consistently across multiple offices. This is a fantastic opportunity for someone who thrives on variety, enjoys building strong relationships, and loves turning ideas into practical improvements that genuinely make a difference. You’ll be at the heart of the business — supporting people strategy, strengthening operational processes, leading administration teams, and ensuring their offices remain safe, efficient and welcoming places to work. If you’re someone who enjoys solving problems, bringing structure and clarity, and creating high-performing support functions, we’d love to hear from you. The Opportunity This is a hands-on and highly visible role where no two days are the same. Working closely with Directors and Managers, you’ll lead the smooth and compliant running of HR, business support, facilities and health & safety functions across the firm. You’ll help create consistency across offices while supporting managers and teams to perform at their best. Alongside day-to-day operational management, you’ll have the chance to identify improvements and influence positive change. What You’ll Be Doing HR & Employee Relations * Act as the go-to contact for day-to-day HR support and guidance * Support and coach managers through employee relations matters confidently and fairly * Manage end-to-end recruitment and deliver a great candidate experience HR Strategy & People Development * Support the delivery of HR and people initiatives across the business * Assist with retention planning, succession planning and organisational change * Coordinate and support our Investors in People (IIP) programme Learning, Development & Engagement * Lead the Academy and coordinate learning and development activity, partnering with managers to identify training needs and source high-quality development solutions * Deliver internal training sessions where appropriate & support performance and development processes * Coordinate wellbeing and engagement initiatives, including the Staff Engagement & Actions Team Business Support & Administration * Lead and develop administration teams across multiple offices * Set clear expectations and provide day-to-day support and guidance * Improve administrative processes, templates and systems to drive efficiency and consistency Facilities & Health & Safety * Ensure offices remain safe, secure and professionally maintained * Manage contractors, suppliers and facilities services * Maintain health & safety documentation, risk assessments and compliance records * Support fire safety procedures, incident reporting and follow-up actions What We’re Looking For Essential Skills & Experience * Experience in office, operational or practice management within a professional services environment (legal sector experience is a plus) * Strong generalist HR knowledge, including employee relations experience * Experience leading administration or business support teams * Experience managing suppliers, contracts and facilities * Good understanding of workplace health & safety in an office setting * Excellent organisational skills with the ability to manage competing priorities * Strong communication and relationship-building skills * Confident Microsoft Office user including Outlook, Word, Excel, PowerPoint and Teams What We Offer This role offers genuine variety, autonomy and the opportunity to make a real impact. You’ll work closely with senior leaders, help shape operational improvements, and play an important role in supporting our people and culture across the business. We’re proud to be a people-focused firm where collaboration, wellbeing and high standards matter — and where everyone is encouraged to grow and develop. ✨ Competitive salary – because your experience matters ✨ Hybrid & flexible working ✨ 25 days holiday + bank holidays + your birthday off ✨ Death in service scheme ✨ Healthcare cash plan ✨ Wellness group & wellbeing initiatives ✨ Inclusive, supportive and down-to-earth culture ✨ Our in-house development programme ✨ Personal development plans tailored to your goals ✨ Clear and transparent progression opportunities for all employees COG LTD are acting as an Employment Agency