Lettings Services Assistant

We are recruiting for a Lettings Assistant: Monday to Friday 37 hours- £15.79 - 6 Month booking Key Responsibilities Provide efficient administrative support by managing communication, organising documents, coordinating schedules, and ensuring smooth day‑to‑day office operations Customer & Tenancy Administration Customer Enquiries - Respond to all enquiries professionally and in line with service standards. Council Tax Notifications - Inform local authorities of new and outgoing tenants to ensure accurate billing. Bills & Utilities - Support the processing, tracking, and reconciliation of bills related to properties. Use & Occupation Accounts - Create and maintain accurate Use & Occupation accounts where required. Energy Angels Spreadsheet - Maintain and update Energy Angels data to ensure correct utility management.Property Marketing & Allocations Property Marketing - Advertise properties across relevant platforms and ensure listings are accurate and up to date to include obtaining photographs Referrals Management - Obtain and process referrals for different accommodation types. Affordable Rent Assessments - Assess and record Affordable Rent calculations in line with policy. Homeswapper Approvals - Review and approve Homeswapper applications. Identify and evaluate properties to determine suitability for supporting internal operational processes Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people