Head of Traffic Orders & Public Consent

At Believ, formerly known as Liberty Charge, we’re committed to sustainable transport being accessible to everyone. We’re a Charge Point Operator (CPO) on a mission to create the UK’s most reliable electric vehicle charging network that doesn’t cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.

We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government’s Charging Investment Infrastructure Fund).

You’ll be joining this exciting journey at the start of our scale-up phase, and working with us to hit the ambitious targets our shareholders have set. You’ll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment.

About the role

As Head of Traffic Orders & Public Consent you will own Believ's national approach to securing dedicated EV charging bays. You will set the strategy, build the capability, and be personally accountable for the volume, speed and cost at which bays are secured across our portfolio. You will work across both build regions, partnering closely with the Regional Build Directors, their Build Managers and the customer engagement capability within each build squad. Reporting to the Chief Operations Officer, you will also be Believ's most senior external voice on traffic orders — with local authority clients, sector bodies, and in our engagement with DfT and OZEV on reform of the process itself. This is a single-specialist role today with significant scope to grow and put your mark on the business and the sector. The role covers Traffic Order Strategy & Delivery, Statutory Consultation & Objection Management, Local Authority & Senior Stakeholder Engagement, Public Sentiment & Advocacy, Technology & Process Innovation, and Signing, Lining, Enforcement & Compliance.

About you

At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills:

• Deep, practical expertise in the traffic order process under the Road Traffic Regulation Act 1984 and associated procedure regulations — you have personally made orders, run statutory consultations and handled objections, at volume.
• A track record of securing parking-related orders in a contested environment, whether from within a local authority, a consultancy, a CPO or another infrastructure promoter.
• Senior stakeholder management credibility with local government: comfortable with parking managers, heads of highways, directors and elected members alike.
• Demonstrable skill in public consultation and community engagement, including handling objections, hostile meetings and local media.
• The judgement to know when to negotiate, when to amend, when to elevate and when to walk away from a site.
• Evidence of improving a process rather than just operating it — you have made something faster, cheaper or more reliable and can explain how.
• Genuine interest in how technology can remove friction from statutory process, and the ability to work credibly with product, data and delivery colleagues.
• Excellent written skills: statutory notices, committee reports, resident communications and executive briefings each demand a different register and you can write all four.
• Full UK driving licence and willingness to travel across our regions, including evening consultation events and committee meetings.
• Competitive salary and bonus scheme
• 25 days’ annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year*
• Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance
• Pension contribution matched up to 10%
• Access to our car benefit scheme and cycle to work scheme
• Access to our online learning platform to continue to develop and grow your career with us.
• 16 hours a year Volunteer Time Off to support causes that are important to you
• Virgin Media / O2 discounts and offers
• Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds)
• Enhanced parental leave policies
• Our core office hours are 10am - 4pm, Mon-Fri (so early birds/night owls can find a pattern that suits them, as long as it also works for their team)

* This perk can only be availed for the following calendar year by employees who started before 1st December

Location

The business is currently based in our office in Southwark. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.