About the role
Complexio, based in the Greater London area, is seeking a Client Director (Strategic Accounts) to lead their most important enterprise relationships. You will be accountable for customer success, retention, and growth, while acting as a technical translator between customers and the Product/Engineering teams. Ideal candidates will have over 7 years of experience in account management within B2B SaaS, with a proven history of enhancing Net Revenue Retention. The role offers a competitive base salary with a performance component tied to outcomes.
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