Motor Trade Service Advisor

Motor Trade Service Advisor - Dorchester | £27,500-£29,000 - £32,000 OTE - Uncapped Commission Join an established and growing motor group as a Motor Trade Service Advisor in Dorchester, where you'll take ownership of your customers and play a key role within a busy aftersales department. If you have previous motor trade experience and enjoy building customer relationships, this is an opportunity to develop your career within a supportive dealership environment. Why apply / What's in it for you? You'll enjoy a competitive salary of £27,500-£29,000, based on experience You'll have the opportunity to earn uncapped personal commission You'll benefit from a departmental bonus scheme You'll receive 30 days' annual leave including bank holidays You'll have access to manufacturer training and ongoing career development You'll benefit from a company pension scheme and Employee Assistance Programme You'll enjoy staff discounts on servicing, repairs and vehicle purchases You'll join a friendly, supportive team within an established and growing motor group Key Responsibilities: As a Motor Trade Service Advisor, you'll be the main point of contact for customers throughout their vehicle's service and repair journey. Take service and repair bookings by phone, online and in person Welcome customers and provide a professional, friendly service Prepare job cards and accurately record customer and vehicle information Liaise with technicians and the workshop to keep jobs progressing smoothly Keep customers updated throughout the day Explain recommended additional work clearly and professionally Discuss servicing, maintenance and aftersales products where appropriate Prepare invoices and ensure vehicles are ready for collection Process warranty and manufacturer paperwork accurately Build strong, long-term customer relationships Support the wider team to keep the department running efficiently What we're looking for: We're looking for an experienced Motor Trade Service Advisor with a good understanding of automotive aftersales and a genuine focus on customer service. Previous experience within the motor trade is essential Experience as a Service Advisor, Aftersales Advisor or similar dealership role is desirable Good understanding of vehicle servicing, maintenance and repairs Confident communicating with customers face-to-face and over the phone Highly organised with excellent attention to detail Able to manage multiple jobs while remaining calm and professional Commercially aware and comfortable identifying appropriate sales opportunities A positive team player who is happy to get involved Full, valid driving licence required Comfortable driving both manual and automatic vehiclesWorking hours are Monday to Friday, 08:00-18:00 with an hour's unpaid break, plus Saturday mornings 08:30-12:30 on a rotational basis. If you're ready for your next Motor Trade Service Advisor opportunity in Dorchester, you'll have the chance to take ownership of your customers, develop your skills and make a real contribution within a close-knit dealership team. Apply now and take the next step in your motor trade career. Job Number │ 49138 - INDAUTO Location │ Dorchester Role │ Motor Trade Service Advisor Platinum Recruitment is acting as an Employment Agency in relation to this vacancy