Housekeeping Associate/Linen Porter

PURPOSE:

To support housekeeping department by working in Laundry room and ensure sufficient linen are available for daily operations. To maintain required productivity and required standards in housekeeping department.

MAIN DUTIES:

• Soaking, ironing, folding, delivering clothes
• Washing (loading and unloading washers, dryers and chutes) linen, e.g. gym towels, staff uniforms, rugs etc.
• Examining laundered items to ensure cleanliness
• Sorting and counting dirty linen coming from the chute
• Placing clean linen and relevant pieces of uniform in plastic covers / containers
• Issuing uniforms to the staff during opening hours
• Storing hotel’s pillows, duvets, mattress / pillow protectors and toppers on shelves
• Storing laundered linen and uniforms as requested
• Sewing / mending torn articles by hand or with sewing machine
• Maintaining cleanliness of laundry machinery and laundry areas
• Perform additional laundry services as required
• Maintain stock levels

ESSENTIAL SKILLS / EXPERIENCE

• Ability to carry out manual tasks
• Close attention to detail
• Ability to work alone and in a team
• Hardworking, honest and reliable
• Excellent customer service skills
• Cleaning skills
• Ability to work under pressure
• Strong organisational skills
• Excellent communication skills
• Confident, professional and welcoming personality
• Respect for guests’ privacy
• Polite and helpful manner when dealing with guests and team members