Customer Service Advisor

Customer Service Advisor | Tarporley (Own Transport Essential) | Up to £26,000 + Bonus + Enhanced Saturday Pay We’re recruiting for a Customer Service Advisor to join a friendly, close-knit team within a growing furniture business in Tarporley. This is a fast-paced, varied role where you’ll support customers across phone, email, live chat, and showroom, helping them choose products, process orders, and resolve queries — while spotting sales opportunities along the way. Key Duties Handle customer enquiries and provide expert product advice Convert enquiries into sales Process orders and update CRM system Manage deliveries and resolve customer queries/complaints Follow up on leads and encourage customer reviewsWhat We’re Looking For Customer service or call centre experience  Strong communication skills (phone & face-to-face) Comfortable handling complaints Basic CRM & IT skills (Excel, email, Google Drive) Organised, adaptable, and proactive Positive attitude with willingness to learn Any experience selling furniture is advantageous but not essentialHours: Mon–Thu 8:30–5 | Fri 8–5 | Every other Sat 9–5 (day off in week) Benefits Up to £26,000 per annum + bonus Enhanced Saturday pay 28 days holiday + option to buy 5 more Supportive, sociable team environmentKeywords Customer Service, Sales Advisor, Call Centre, CRM, Retail, Customer Support, Tarporley Jobs, Cheshire Jobs Apply now for this  Customer Service Advisor role with a great opportunity to join a growing business where you can develop and make an impact