Head of Sales, Europe

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.Ride the AI Knowledge RevolutionThe enterprise world just woke up: trusted knowledge isn’t a nice-to-have—it’s the fuel AI runs on. At eGain, we’ve spent years building what Gartner calls the best AI-powered knowledge management platform on the market. Now we need a sales leader who can turn that advantage into market dominance.The OpportunityYou’ll lead our charge into the biggest land-grab enterprise software has seen in years. Knowledge management is exploding from back-office necessity to boardroom priority, and we’re holding the cards: marquee clients (JPMC, Liberty Mutual, IRS, Florida Blue), proven SaaS architecture, and hybrid AI that actually delivers.Your mission: build a team of AI-savvy, digitally fluent sellers who can walk into the C-suite and explain how we turn siloed content chaos into trusted knowledge on tap—then close the deal.What You’ll DoOwn new logo acquisition strategy across enterprise accountsRecruit and lead a world-class sales organization that thinks like consultants and sells like closersPosition eGain as the infrastructure play behind every enterprise AI initiativeLeverage our Global 2000 client base and Gartner leadership to shorten sales cycles and maximize deal sizePartner with product and marketing to stay ahead of the fastest-moving category in enterprise techWhat You BringProven track record building and scaling enterprise sales teamsDeep understanding of AI, automation, and the enterprise technology landscapeAbility to sell complex SaaS solutions to senior business and IT buyersExperience turning product excellence into market shareA nose for talent and a track record of developing A-players10 years of B2B Enterprise SaaS experienceWhy NowThe market is moving. Businesses are scrambling to make AI work, and they’re finally realizing garbage knowledge in means garbage decisions out. We’ve got the solution, the customers, and the momentum. We just need the closer.Ready to lead the category?Our Hiring Process is “Easy with eGain”Step 1Written testAptitude section – this is a GRE style test (60 minutes or less)Step 2Panel interview (in-person at eGain Newbury office)Next stepEmail your resumé to [email protected] with the position title “Head of Sales, Europe” in the email subject.CompensationPlease note that the compensation package can vary based on the candidate’s qualifications and experience level.