Sales Assistant - Builders Merchant

About the Role Our client, a well-established builders merchant, is looking to recruit a friendly, motivated, and customer-focused Sales Assistant to join their branch team. This is a varied role involving both face-to-face customer service and telephone sales support. The successful candidate will play a key role in delivering excellent customer service, assisting trade and retail customers and supporting the smooth day-to-day running of the branch. Salary: Up to £33,000 DOE Hours: Monday - Friday + Alternate Saturday mornings Key Responsibilities Greet and assist customers in branch in a professional and friendly manner Handle customer enquiries and sales over the phone Provide product advice and recommend suitable materials and solutions Process sales orders, quotations, and payments accurately Maintain strong product knowledge across building materials and supplies Support stock control and merchandising within the branch Assist with loading/unloading customer orders where required Build positive relationships with new and existing customers Work closely with colleagues to ensure excellent branch operations Requirements Previous experience in a customer service or sales role Experience within a builders merchant or construction-related environment  Strong communication and interpersonal skills Confident dealing with customers both in person and over the phone Good organisational skills and attention to detail A positive attitude and willingness to learn Ability to work effectively as part of a team If you are enthusiastic, reliable and enjoy working with customers, we would love to hear from you