Italian Call Handler

Thorn Baker Industrial Recruitment are currently recruiting for an Italian Call Handler to work for a successful client of ours in the Heanor area of Derbyshire. About the role: Do you love talking technical about cars? We have a fantastic opportunity for an Italian parts sales advisor to join our team and help advise our customers with their car troubles. Highlights and Benefits: £26,000 - £28,000 per annum Monday - Friday 8:00am - 16:30pm 32 days holiday per year (including bank holidays). Access to a fully equipped company gym Full on-the-job training, with continuous development throughout your career Excellent long-term career progression Free takeaway meal every Friday Roles and responsibilities: To ensure the efficient handling of inbound and outbound calls in a timely manner. To Identify opportunities to upsell products and services for successful sales opportunities Handle Live chat online enquiries To ensure accurate information is provided over the phone and in person where necessary. To update customer records and internal Database as and when required To create invoices, proformas and credit notes To create outbound and inbound courier labels Communicate effectively with internal technical departments. Be an effective go-between for customers and internal technical staff The successful Call Handler will: Have extensive experience within a call centre Be fluent Italian speaking Be computer literate Be able to work calmly under pressure Be comfortable working in a fast-paced environment and be capable of multitasking Must have excellent customer service background How to Apply: Apply now with your CV! Successful candidates can typically expect to start within a week. If this role isn't quite right for you, visit our jobs page to browse other exciting opportunities