IT Support Engineer

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VIQU IT Recruitment Careers
ScreenedContract
Fareham
Posted 1 month ago
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About the role

IT Support Engineer – 8-month contract – Fareham

My Client is looking for a looking for a proactive and customer-focused professional to join a busy IT team, providing high-quality 2nd Line support across a modern Microsoft environment.

The IT Support Engineer will be responsible for resolving technical issues, supporting business-critical applications, and helping maintain a reliable and secure IT infrastructure. Any previous experience supporting Microsoft 365 migration projects would be a distinct advantage.

Skills & Experience

  • Proven experience providing 2nd Line IT Support in a Microsoft environment.
  • Strong Microsoft 365 administration and support experience.
  • Solid knowledge of Active Directory user and group management.
  • Experience supporting Windows 10 and Windows 11 operating systems.
  • Good understanding of the Microsoft End User Computing (EUC) stack.
  • Experience supporting business applications, including troubleshooting and user support.
  • Knowledge of application patching and server-based application maintenance.
  • Excellent troubleshooting and problem-solving skills.

Key Responsibilities

  • Provide 2nd Line technical support to end users, resolving incidents and service requests within agreed SLAs.
  • Administer and support Microsoft 365, includ...

About this listing

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