About the role
IT Support Engineer – 8-month contract – Fareham
My Client is looking for a looking for a proactive and customer-focused professional to join a busy IT team, providing high-quality 2nd Line support across a modern Microsoft environment.
The IT Support Engineer will be responsible for resolving technical issues, supporting business-critical applications, and helping maintain a reliable and secure IT infrastructure. Any previous experience supporting Microsoft 365 migration projects would be a distinct advantage.
Skills & Experience
- Proven experience providing 2nd Line IT Support in a Microsoft environment.
- Strong Microsoft 365 administration and support experience.
- Solid knowledge of Active Directory user and group management.
- Experience supporting Windows 10 and Windows 11 operating systems.
- Good understanding of the Microsoft End User Computing (EUC) stack.
- Experience supporting business applications, including troubleshooting and user support.
- Knowledge of application patching and server-based application maintenance.
- Excellent troubleshooting and problem-solving skills.
Key Responsibilities
- Provide 2nd Line technical support to end users, resolving incidents and service requests within agreed SLAs.
- Administer and support Microsoft 365, includ...
About this listing
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