Waste Management Assistant

Job Title: Waste Management Assistant Location: Dingwall/Inverness (Regional travel across the Highlands) Salary: £32,596.20 Job Type: Full time, Fixed Term (Until November 2026) The Opportunity Our client, a well established organisation within the waste management sector, is looking for a Waste Management Assistant to join their operational team. This is an excellent opportunity for someone who enjoys working directly with people, has strong communication skills and is looking for a varied role combining office based administration with field based operational support. This is a hands on and fast paced position offering a mix of site visits, customer engagement, monitoring activity and administrative support. It would suit someone who is motivated, organised and confident working both independently and as part of a wider team. Key Responsibilities • Engage directly with customers, providing guidance and support around correct recycling and waste disposal practices • Monitor collection routes and identify contamination or non-compliance within recycling bins • Carry out inspections of public and commercial waste collection points • Support follow up activity, including reporting findings and issuing written communications where required • Respond to customer enquiries via telephone and email • Maintain accurate records and update Excel-based tracking systems • Assist with engagement activity to encourage correct waste disposal practices • Work across multiple sites throughout the Highlands to support operational service delivery Requirements Essential • Previous experience in a customer-facing role such as customer service, field support, compliance, or operational engagement • Excellent communication skills and confidence dealing with people face-to-face • Strong administration skills, including proficiency in Microsoft Excel and Word • Ability to organise workloads effectively and meet deadlines • Strong problem-solving skills and a proactive approach • Comfortable working both outdoors and in an office environment • Full clean driving licence and willingness to travel extensively across the Highland region • Ability to work independently as well as collaboratively within a team Desirable • Previous experience within waste management, recycling, environmental services or a similar operational setting • Experience dealing with challenging situations or conflict resolution • An interest in sustainability or waste reduction practices What’s on Offer • Salary: £32,596.20 • Benefits: Vehicle provided for business travel, full PPE supplied, overnight accommodation where required, holiday entitlement and pension scheme • Working pattern: 35 hours per week, with approximately 50% office-based and 50% field-based work (flexibility required depending on operational demands) • Career development: Excellent opportunity to gain valuable operational experience within a growing sector About You • A confident and approachable communicator • Motivated and capable of working on your own initiative • Comfortable working in a practical, hands-on environment • Highly organised with strong attention to detail • Adaptable and professional when dealing with a range of people and situations • A team player with a proactive and positive attitude How to Apply: For any questions ahead of applying, contact Lauren at Global Highland