About the role
Are you a visionary technology leader who excels at bridging the gap between complex IT infrastructure and strategic business growth? One Stop is seeking a dynamic Head of Technology to drive our IT delivery, modernise our digital landscape, and lead our high-performing operations teams.
- Leadership of IT delivery and operations teams
- Define and deliver an IT Roadmap that balances future business requirements with legacy systems replacement needs
- Help to shape and define technology projects and investments and align them with the business and IT strategy with a strong business case, working in partnership with B&N colleagues where appropriate
- Act as a business partner to the wider One Stop team ensuring the IT strategy and plan aligns with the wider business goals
- Create a consistent, reliable IT platform for the business
- Management of IT Projects across the business, ensuring the IT teams are aligned and working effectively to deliver results
- Maintain and improve One Stop’s effectiveness and efficiency by delivering, and supporting strategic plans
- Provide direct leadership for all IT initiatives, functionality, applications, integration, and system development
- Manage and oversee all external IT vendors & partners
- Define and maintain the annual IT budget and review all IT invoices and expenditures
- Identify opportunities to improve the IT landscape and processes and embed them into the business
- Work with Tesco and our other partners to identify opportunities
- Able to communicate and interact with all levels of management, employees and external partners concerning IT issues, processes, and technology
- Excellent team management skills and strong interpersonal and communication skills
- Experience of integrating new, digital and legacy IT systems
- A strong knowledge of the technical requirements of a retail business and experience in analysis, implementation and evaluation of IT systems and their specifications
- Detailed technical knowledge of legacy retail systems architecture
- Thorough understanding of the evolving needs around cyber security and the demands of an online business
- Experience working in a multi-site, complex IT environment
- Able to prioritise and motivate teams to work efficiently and effectively
- Strong project management and analytical skills
- Excellent stakeholder management and communication skills Effective decision‑making skills with the ability to take initiative, ownership and being solution focused
- Change agent for the organisation
- Commercial acumen to work within the constraints of a modest retail budget to deliver pragmatic, appropriate solutions to the business
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