Customer Service Advisor (Danish)

Based in Canary Wharf, my client is looking to recruit a Danish Speaking Customer Service Advisor to join the busy team. Training is completed I the office and then it will move to a hybrid working model. Hours: 40 hours between 8am to 6pm Monday to Friday Salary: £28,120 - £29,948 per annum Location : Canary Wharf – Hybrid working This is a hybrid role. Responsibilities: * Handle incoming calls for both sales and service calls * Handle service requests in the applications system supplied by the client * Generate sales through understanding customer needs and creating desire * Cancel, modify or confirm holidays already sold * Upsell additional products, services and extended stays Person Spec: * Fluent in Danish and English * Excellent customer service * Have a willing to help and resolve queries We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief. Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License