Customer Service Representative

Customer Service Representative This is a lovely temp-to-perm opportunity for an experienced CSR to join a friendly team and deliver a first class service to the firm's customers. The Role Day to day you will be: * Responding to queries on the telephone and via email * Building relationships with customers * Supporting the sales team, upselling products where appropriate * Working as part of a friendly team * Maintaining compliance and necessary data * Liaising with internal and external colleagues * Performing ad-hoc duties as required You will need: * Experience in providing first class customer service * Ideally telephone based experience - call centre/contact centre or inbound/outbound calls * First rate communication skills, able to build rapport with customers * Some experience of handling complaints and resolving issues amicably and successfully * Team player attitude and computer literacy This temporary role is office based five days a week, paying £13 an hour. The intention is very much for the successful temporary hire to prove themselves and transition into a permanent contract. This is a lovely opportunity to join a growing successful friendly business that looks after it's people. If you are immediately available or on a short notice, have great communication skills and are looking to step into a very successful stable environment, please apply for immediate consideration