2nd Line IT Support Engineer

2nd Line IT Support Engineer - up to 35K + 2x Overtime - Tamworth An exciting new opportunity has become available for a 2nd Line IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 2nd Line IT Support Engineer experience: * Windows 11 Operating Systems * Microsoft 365 Administration * Exchange, SharePoint & OneDrive * Microsoft Entra ID, Microsoft Intune & Autopilot * Networking,TCP/IP, DNS, DHCP, LAN, WAN, Wi-Fi, VLANs, VPNs, routing, switching & firewalls * Firewall Experience (SonicWALL, Fortinet, Unifi, Watchguard) * Endpoint Security (Sophos Anti-Virus, Sentinel One, Defender) * Windows Server 2016/2022/2025 * Experience within an MSP or client facing environment We are not expecting the 2nd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! You will be self-motivated 2nd Line IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 2nd Line IT Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team. Apply now for immediate consideration for this 2nd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details