Customer Service Representative

Customer Service Representative

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Join the I-Zone Team at Yeovil College and play a vital role in shaping the student experience. We are looking for an organised, enthusiastic, and customer-focused individual to provide exceptional support to students and stakeholders in a fast-paced, rewarding environment where every day brings something different.

As a key member of the team, you will support learners throughout their journey, processing applications and enrolments, maintaining accurate student records, timetables and registers, and acting as a welcoming first point of contact. You will also help students access funding and bursary support, working closely with curriculum departments to ensure every learner receives the guidance they need to succeed. If you're passionate about supporting students and delivering excellent service, this could be the perfect opportunity for you!

What we're looking for:

Experience of maintaining data in complex systems and being able to effectively access and use that data

Level 3 Customer...