Block Manager

Reference: Job ID: Posted: Closing date: Location: LondonSalary: 40000 - 50000 (per annum)Job type: PermanentWorking pattern: Full timeIndustry: Property & Real Estate / Property and SurveyingCompany: HaysConsultant: Ianto EvansHays office: London-Central — 4th Floor, 107 Cheapside,Phone: Email: client is seeking an experienced Block Manager to join their team, managing a varied residential portfolio. This role would suit someone with a solid grounding in block management who is confident in handling both operational and more complex leasehold matters. The position offers exposure beyond traditional block management, including involvement in legal processes, major works and portfolio oversight.About the Company: You will be joining a privately owned property investment company that dates back 70 years to its establishment in the 1950s, whose Head Office is based in North London. The company has a continued growth plan for the portfolio based on acquisitions, developments and conversions following a comprehensive asset management plan. Key Responsibilities Acting as a primary point of contact for leaseholders, managing enquiries and providing a high level of serviceOversee reactive maintenance issues, including site inspections, contractor coordination, and issuing purchase ordersManage insurance-related matters, including claims handling and overseeing associated worksEnsure compliance across the portfolio, including arranging inspections, certifications, and statutory reportsHandle day-to-day administration associated with property managementManage licence applications (alterations, sub-letting, lease variations), including liaising with solicitors where requiredAddress breaches of lease, working alongside legal advisors where necessaryLiaise with external managing agents regarding arrears, maintenance issues, and major works programmesRespond to queries from managing agents and leaseholders across the wider portfolioManage sales enquiries, including preparation of LPE1 packs and undertaking property inspections when requiredSupport and assist with the management of building insurance arrangementsOversee contractors operating under term agreements (e.g. cleaning, landscaping, maintenance)Assist with the delivery of major works projects, including involvement in Section 20 consultation processesSupport arrears management across both in-house and externally managed propertiesContribute to the preparation of annual service charge budgetsAssist in managing ancillary income streams such as parking spaces and garagesPrepare and contribute to reports covering arrears, breaches, licences, and major worksWork closely with managing agents and landlords, reviewing budgets, demands, and expenditure approvals Candidate Requirements Minimum 5 years’ block (residential) property management experienceTPI qualificationStrong working knowledge of leasehold management and relevant legislationExperience managing contractors, major works, and compliance requirementsConfident handling leaseholder and stakeholder relationshipsHighly organised, proactive, and able to manage a busy and varied workloadStrong communication and problem-solving skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # - Ianto Evans