Customer Service Advisor

Customer Service Advisor

St Ives, Cambridgeshire | £12.71 per hour | Full Time | Temporary to Permanent

Start Date: October 2026 and beyond

Full time in the office, 8am – 17:30pm

**Multiple Positions Available**

Interaction Recruitment is delighted to be working in partnership with our client to recruit a number of Customer Service Advisors to join their team ahead of their busiest period of the year.

This is an excellent opportunity to join a well-established organisation that prides itself on delivering an exceptional customer experience. If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term opportunity with genuine career prospects, we'd love to hear from you.

These are ongoing temporary positions with the opportunity to become permanent for the right candidates.

The Role

As a Customer Service Advisor, you will be the first point of contact for customers, providing a professional, friendly and efficient service while handling a variety of enquiries.

Your responsibilities will include:

• Handling inbound customer calls and emails.
• Assisting customers with delivery and account queries.
• Investigating customer issues and resolving escalated enquiries in a professional and timely manner.
• Liaising with internal depart...