Head of Customer Insight — Data-Driven, Cross-Channel (Hybrid)

Frey Consulting Group is seeking a data integration leader to unify service-user information for evidence-based decision making across customer operations and the wider business.

You will consolidate data across channels and sources, enabling leaders in finance, operations, and governance to act on a single, coherent picture. The role is hybrid with Liverpool-based presence, and demands translating data insights for residents and regulatory considerations.