Claims Operations Analyst

Date: 9 Jun 2023Sector: INSURANCEType: PermanentLocation: LondonSalary: 55000 - 70000 per annumEmail: : BT885 Claims Operations Analyst. To 70,000For a claims operations candidate with a strong knowledge of ECF and associated MI and reporting this could be an excellent opportunity to develop your career with a global insurer with an excellent market reputation. The team is growing rapidly so there are also genuine opportunities for significant and rapid career development.DutiesFully own the relationship with DXC and responsible for all ECF reportingProduce daily/weekly/monthly/quarterly MI reports & dashboardsDeliver analysis on claims performance for internal claims handlersAbsorb various streams of data to incorporate into high level analysis, through power BI dashboards (training provided if necessary)Collate data from various teams to include within committee/board/management meetingsReport running from internal claims systems and collate into high level MI pack/dashboardAssist in identifying data issues, perform root cause analysis and provide solutions to improve data integrity and accuracyData integrity improvements across claims to include within claims performance packs/dashboardsProvide assistance for all internal/external audits of the UK claims functionParticipate in internal system changes/enhancements and provide support for any internal system projectsAssist in peer review report running, and provide assistance with peer review results and reportingEnsure timely and accuracy of the quarterly reserve entry processResponsible for daily movement report runningEnsure accuracy and completeness of various SharePoint logs/trackersProvide analysis of individual/teams’ performance through ECFResponsible for internal claims dashboards