Project Service Adviser

Are you passionate about construction excellence and technical compliance? Stepnell are seeking a Regional Quality Advisor to champion our high standards across a diverse portfolio of project sites. This is a proactive, hands-on role where you will drive best practices, mitigate risks early, and ensure every project meets the rigorous requirements of the Building Safety Act and BS 99001. As the Regional Quality Advisor, you will be the guardian of quality standards within your region. You won't just react to issues; you will engage early with Preconstruction teams to identify risks and provide the training necessary to empower our project teams and supply chain. Site Excellence: Conduct regular site inspections and audits to verify that construction work, materials, and installations align with specifications and manufacturer requirements. Manage non-conformance reports (NCRs) and analyse trend data to facilitate learning and prevent recurring defects. Support bid and pre-construction meetings to ensure Quality Inspection & Test Plans (QITPs) are robust and effective. Performance Monitoring: Develop KPI dashboards and monthly reports to track quality performance against our core objectives. Continuous Growth: Support the enhancement of our Business Management System to ensure we remain at the pursuit of excellence. Construction Quality background, Implementation of Quality tools, Quality Inspection, Internal Auditor, working towards or membership of the Institute of clerk of works and construction Inspectorate (ICWCI) an advantage. A solid understanding of the Building Safety Act (BSA), Building Regulations, and ISO 9001/BS 99001 standards. Digital Literacy: Proficiency in digital quality tools such as Field view or Procore. We believe in building fulfilling and rewarding careers by investing in talent, nurturing growth, and inspiring innovation. To show our appreciation, we offer generous and competitive benefits including, an enhanced pension scheme with a Stepnell contribution of 7% to help secure your financial future, annual leave that increases with service and the flexibility to purchase more, a market leading employee referral scheme, and for eligible roles comprehensive health coverage, adjustable start and finish times and a car allowance or company car. As a family-owned business with over 155 years of history, Stepnell is built on stability, trust, and long-term thinking. We make decisions with the future in mind for our people, our clients, and our communities. Our capabilities span construction, property development, energy solutions, joinery, and concrete repair, allowing us to offer integrated services that meet a wide range of client needs. Operating through six regional offices in Rugby, Nottingham, Liverpool, Wantage, Bristol, Southampton, and across three core business units, we maintain a strong local presence while delivering consistently high standards. Today, repeat clients account for 75% of our turnover a testament to our reliability and the quality of our relationships.