IT Manager

I’m excited to be partnering with a leading organisation in Cambridge as they look to appoint an IT Manager. This is a senior, hands-on role within a well-established IT function, combining leadership responsibility with day-to-day technical delivery across a complex, multi-site environment.   Key Responsibilities Act as a senior escalation point for complex infrastructure, server, and network issues Lead day-to-day IT operations, ensuring reliable and high-quality service delivery across multiple sites Support the delivery of IT strategy, translating objectives into practical plans and improvements Oversee infrastructure, systems, and cyber security across the organisation Drive service improvement, technical standards, and operational consistency Deliver and support infrastructure projects including upgrades, migrations, and enhancements Maintain a hands-on approach, supporting users and resolving technical issues where required Line manage and develop the IT team, promoting high standards and collaboration  Experience Required Proven experience in a hands-on IT Manager or senior infrastructure role Strong Microsoft ecosystem experience (Windows Server, Active Directory, Microsoft 365, Azure) Broad infrastructure knowledge including networking, Wi-Fi, firewalls, servers, and cloud platforms Experience supporting or delivering cyber security best practices (patching, backups, resilience) Ability to balance strategic thinking with operational delivery Experience managing or mentoring technical teams Strong stakeholder communication skills across technical and non-technical audiences Experience working in a multi-site or complex environment  Requirements Able to work 5 days per week on-site in Cambridge Willing to undergo enhanced background and vetting checks  Why Apply Senior, broad-role IT position with both leadership and hands-on responsibility Opportunity to influence infrastructure, operations, and ongoing improvement Complex, well-resourced technical environment Strong benefits package including enhanced pension, generous holiday, and on-site facilities Long-term, stable environment with real ownership and impact